FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

Do you accept returns?


Yes, I gladly accept returns! To return an item or order, please contact me with your order number and the reason for return within 30 days of the shipping date. Please make sure you keep all the original packaging. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.




Where do you ship to? And how much does it cost?


I ship worldwide for free! * Buyers are responsible for any customs and import taxes that may apply




When can I expect my order to ship?


Orders will be dispatched within 2-5 business days!




How long will shipping take?


Canada: 2-12 business days USA: 6-10 business days International: 2-3 weeks * Please note that Covid-19 delays may currently affect these times * I am not responsible for delays due to customs




What are the payment options?


You can pay by credit/debit card or PayPal!